Privacy Policy

This Privacy Policy describes how Dote ("we", "our", or "us") collects, uses, and shares your personal information when you use our mobile application ("App"). Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

When you create an account and use our App, we collect information you provide directly to us, including:

• Account Information: Your name, email address, password, and profile information
• Wishlist Information: Items you add to your wishlist, including product details and preferences
• Partner Information: Information about your connected partner and shared wishlists
• Communications: Information you provide when you contact our support team
• Chat Messages: Messages you send through the app's chat feature

Information We Collect Automatically

When you use our App, we automatically collect certain information, including:

• Device Information: Information about your mobile device, including model, operating system, unique device identifiers, and mobile network information
• Usage Information: Information about how you use the App, including the features you access and the time, frequency, and duration of your activities
• Log Information: Error reports, performance data, and other diagnostic information

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and update your account
• Generate personalized gift recommendations based on your preferences
• Connect you with your partner for wishlist sharing
• Enable chat and communication features
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our App
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

How We Share Your Information

We may share your personal information in the following circumstances:

With Your Partner

When you connect with your partner, certain information will be visible to them, including your shared wishlists and chat messages. You can control the visibility of your information through your privacy settings.

With Service Providers

We may share your information with third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf, such as hosting, data analytics, and customer service.

For Legal Reasons

We may share information if we believe disclosure is necessary to comply with a legal obligation, protect the rights and safety of Dote, our users, or the public, or detect and address fraud, security, or technical issues.

Business Transfers

If Dote is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems with absolute certainty.

Your Choices

Account Information

You can update your account information at any time by accessing your profile settings in the App. If you wish to delete your account, please contact us at privacy@dote.app.

Partner Connection

You can disconnect from your partner at any time through the app settings. This will stop sharing your wishlists and chat history.

Push Notifications

With your consent, we may send push notifications to your device. You can disable these notifications through your device settings.

Marketing Communications

You may opt out of receiving promotional communications from us by following the instructions in those messages or by contacting us.

Children's Privacy

The App is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by other means. Your continued use of the App after the changes are made will indicate your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@dote.app