Your one-stop shop for all gift giving and receiving

Support Center

Welcome to the Dote support page. We're here to help you with any questions or issues you might have with our app.

Frequently Asked Questions

How do I create a wishlist?

To create your wishlist, navigate to the "My Wishlist" tab and tap the "+" button. You can add items manually or browse our personalized suggestions.

How do I share my wishlist with my partner?

To share your wishlist with your partner, go to your wishlist and tap the share button. You can then send the link to your partner or connect with them through the app.

How do personalized gift suggestions work?

Our app analyzes your preferences and interests to recommend gift ideas that match your style. The more you use Dote and add items to your wishlist, the better our suggestions become!

Can I chat with my partner about gifts?

Yes! You can chat with your partner directly in the app to discuss gift ideas, share suggestions, and coordinate your wishlists.

How do I connect with my partner?

Go to the Partner tab and follow the instructions to link your accounts. Once connected, you can share wishlists and chat about gift ideas.

How do I update my profile information?

Tap on the profile icon in the top right corner of any screen, then select "Edit Profile" to update your information.

Troubleshooting

App Crashes

If the app is crashing, try the following steps:

  1. Force close the app and reopen it
  2. Restart your device
  3. Check for app updates in the App Store
  4. If problems persist, contact our support team

Missing Items in Wishlist

If items are missing from your wishlist, check your internet connection and pull down to refresh the page. If items are still missing, contact support.

Partner Connection Issues

If you're having trouble connecting with your partner, make sure both of you have the latest version of the app and are using the same connection method.

Contact Us

Still need help? Our support team is available 7 days a week.

Email: support@dote.app